Terms & Conditions

Last Updated: September 29, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website operated by On-Site Lighting & Survey, LLC, doing business as On-Site Lighting & Survey (“On-Site,” “we,” “us,” or “our”), including onsitelighting.com and related webpages, forms, portals, downloads, and online features that link to these Terms (collectively, the “Website”). By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

1. Website Purpose

The Website provides general information about On-Site, its lighting, design, engineering, project management, product, installation, maintenance, warranty, rebate, and related services. Website content is provided for general informational and marketing purposes and does not, by itself, constitute a binding quote, proposal, contract, engineering determination, warranty, guarantee, or commitment to provide any particular product, service, price, savings, rebate, incentive, schedule, or result.

2. Project-Specific and Transaction Documents

On-Site may provide or enter into proposals, quotes, purchase documents, scopes of work, project agreements, invoices, warranties, manufacturer terms, service documents, or other transaction-specific documentation. Those documents govern the applicable project, purchase, service, or transaction. If an applicable written transaction-specific document conflicts with these Website Terms, the transaction-specific document controls with respect to that transaction.

3. Products, Services, Specifications, and Availability

Descriptions, photographs, specifications, features, pricing information, availability, lead times, manufacturer information, and other product or service information on the Website may change without notice. Products may be manufactured, supplied, warranted, shipped, installed, or serviced by third parties. On-Site does not represent that every product, service, specification, or feature shown on the Website is available for every project or location. Final selections and obligations are established through the applicable project or transaction documents.

4. Energy Savings, ROI, Rebates, Incentives, and Project Results

Energy savings, return-on-investment information, payback periods, utility savings, rebate or incentive information, case studies, testimonials, project examples, and similar results are illustrative only unless expressly guaranteed in an applicable written agreement. Actual results vary based on factors including existing equipment, property conditions, operating hours, utility rates, energy usage, product selection, installation conditions, maintenance, program eligibility, available incentives, and changes in third-party or utility programs. Past results do not guarantee future results.

5. Design, Engineering, Technical, and Safety Information

General design, engineering, lighting, electrical, technical, code, safety, or installation information appearing on the Website is not a substitute for project-specific evaluation by appropriately qualified professionals. Do not rely on general Website content as the sole basis for electrical, engineering, construction, safety, code-compliance, or other technical decisions. Project-specific recommendations and responsibilities are governed by the applicable written project documents and professional services provided for that project.

6. Warranties and Warranty Claims

Product and project warranties may be subject to separate written terms, manufacturer warranties, eligibility requirements, troubleshooting procedures, return requirements, service-call responsibilities, exclusions, and other conditions. The Website may provide access to warranty information or third-party claim tools for convenience. Any warranty obligation is governed by the warranty terms applicable to the specific product or project, not by general Website content. Submission of a claim does not itself establish that a condition is covered or that a manufacturer or other party has approved the claim.

7. Third-Party Contractors, Manufacturers, Suppliers, and Programs

On-Site may coordinate with manufacturers, suppliers, distributors, electricians, installers, contractors, subcontractors, engineers, utilities, rebate administrators, freight providers, and other project participants. These parties may be independent third parties and may have their own terms, warranties, policies, schedules, and responsibilities. Except to the extent expressly assumed by On-Site in an applicable written agreement, On-Site is not responsible for independent third parties’ acts, omissions, products, services, websites, systems, or policies.

8. Third-Party Websites, Portals, and Services

The Website may link to, embed, or integrate third-party websites, applications, portals, forms, maps, videos, social platforms, analytics tools, scheduling tools, warranty systems, and other services. Those services are governed by their own terms and privacy practices. On-Site does not control and cannot guarantee the availability, accessibility, security, accuracy, content, or practices of third-party services. A link or integration does not necessarily constitute an endorsement.

9. Intellectual Property

Unless otherwise indicated, Website content — including text, graphics, photographs, project imagery, logos, designs, diagrams, downloadable materials, white papers, videos, and other content — is owned by On-Site or used with permission and is protected by applicable intellectual-property laws. You may view, download, or print Website materials for legitimate personal or internal business reference. You may not reproduce, republish, distribute, modify, sell, license, exploit, or commercially reuse Website content without prior authorization from the applicable rights holder.

10. Acceptable Use

You may not misuse the Website; attempt to gain unauthorized access to systems or data; interfere with Website operation or security; introduce malicious code; scrape, harvest, or collect information through unauthorized automated means; impersonate another person or entity; submit unlawful, fraudulent, infringing, or malicious material; or use the Website in violation of applicable law.

11. Information You Submit

You are responsible for the accuracy and lawfulness of information and materials you submit through the Website or connected systems. By submitting information, photographs, site maps, technical materials, documents, or other content, you represent that you have the right to provide them and authorize On-Site and its authorized project participants and service providers to use them as reasonably necessary to respond to your request, evaluate or perform work, administer a warranty or service matter, or otherwise conduct the applicable business relationship. Submission through a public Website form does not, by itself, create a confidential, fiduciary, professional, or contractual relationship beyond obligations imposed by applicable law or a separate written agreement.

12. Website Availability and Accuracy

We seek to provide useful and accurate information but do not warrant that the Website will always be uninterrupted, error-free, current, complete, secure, or free from harmful components. Website content may contain errors or become outdated. We may change, suspend, restrict, or discontinue Website content or functionality at any time.

13. Disclaimer of Website Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND GENERAL WEBSITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THIS WEBSITE DISCLAIMER DOES NOT MODIFY ANY EXPRESS WARRANTY OR OBLIGATION THAT ON-SITE HAS SPECIFICALLY ASSUMED IN AN APPLICABLE WRITTEN PROJECT OR TRANSACTION DOCUMENT.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ON-SITE AND ITS OWNERS, OFFICERS, EMPLOYEES, REPRESENTATIVES, AND WEBSITE SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO USE OF, INABILITY TO USE, OR RELIANCE ON THE WEBSITE OR GENERAL WEBSITE CONTENT. ANY LIABILITY ARISING FROM AN ACTUAL PROJECT, PRODUCT, WARRANTY, PURCHASE, OR SERVICE IS GOVERNED BY THE APPLICABLE WRITTEN TRANSACTION DOCUMENTS AND LAW. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless On-Site and its owners, officers, employees, and representatives from third-party claims, losses, liabilities, and reasonable costs arising from your unlawful misuse of the Website, your violation of these Terms, or materials you submit without the rights or authority necessary to do so. This Website provision does not replace any indemnification provision contained in an applicable project or transaction agreement.

16. Privacy

Our collection and use of personal information through the Website is described in our Privacy & Cookies Policy, which is incorporated into these Terms by reference.

17. Governing Law and Disputes

[CLIENT/ATTORNEY TO CONFIRM: Insert governing law, venue, mediation/arbitration, or other dispute-resolution language that is consistent with On-Site’s existing customer contracts and legal strategy.]

18. Changes to These Terms

We may revise these Terms periodically to reflect changes to the Website, our business practices, technology, services, or legal requirements. The updated Terms will be posted on the Website with a revised “Last Updated” date. Your continued use of the Website after revised Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.