Do our LED-to-LED re-retrofit projects qualify for rebates?

Increasingly, yes. LED-to-LED upgrade eligibility has expanded to 22 percent more utility programs in the past year. The key requirement is demonstrating measurable energy savings against the existing installation. If your portfolio includes first-generation LED installations from 2010 to 2015, those properties are worth evaluating now.

How much can utility rebates actually reduce our project cost?

It depends on your utility territory, your current system type, and your fixture count. For HID-to-LED retrofits, payback timelines with full rebate capture often compress to one to four years. We can give you a preliminary range in an initial conversation at no cost or obligation.

We manage properties across multiple utility territories. How does OSL handle that?

Different utilities have different programs, different eligibility rules, different pre-approval deadlines, and different documentation standards. We track all of it across your portfolio. You get one point of contact and one consistent process across every market where you operate.

What if our utility doesn't have an active program right now?

We'll tell you that clearly, and we'll flag it when something opens up that your properties qualify for. We're not going to recommend a project just to generate a submission.

Does this require OSL to have done the original installation?

No. We can assess current program eligibility on existing LED systems. Properties where we hold the original specification and installation history move faster because the baseline already exists. Either way, we start with what is on the ground.

Why do I need pre-approval? Can't I just submit after the project is done?

Most programs require pre-approval before any product is purchased or installed. Pre-approval locks in your eligibility before the work starts.

What is DLC and why does it matter?

The Design Lights Consortium maintains a Qualified Products List that most utility rebate programs use to confirm fixture eligibility. We confirm DLC listing on every fixture we specify before the specification is finalized.

Do I qualify for a rebate if I've already upgraded to LED?

Possibly, yes. LED-to-LED upgrade programs have expanded significantly. If your first-generation LED installation is approaching ten years of service, it's worth a conversation. We can confirm whether your utility territory has an active program.

What if my utility doesn't have an active program right now?

Program availability changes throughout the year as utility budgets are funded and exhausted. If your territory doesn't have something right now, we'll tell you that, and we'll flag it when something opens up.

Is there any cost to finding out if my properties qualify?

No. An initial conversation costs you nothing. If the numbers don't support moving forward right now, we'll tell you that.

What does OSL actually handle in the rebate process?

We handle program research, pre-approval documentation, DLC-confirmed fixture specifications, photometric calculations, submission-ready documentation packages, and portfolio-level tracking for owners with multiple properties. It is built into the project from the start, not added at the end.

Why do so many projects leave rebate money behind?

The most common reason is sequencing. Most utility rebate programs require pre-approval before any product is purchased or installed. When rebate management is treated as a closing task rather than a design input, pre-approval windows close, DLC qualification gets missed, and documentation assembled after the fact doesn't meet program submission standards.

What is DLC qualification and why does it matter?

The Design Lights Consortium maintains a Qualified Products List that most utility rebate programs use to confirm fixture eligibility. If a fixture isn't on that list, it doesn't qualify for the rebate, regardless of how efficient it is. OSL confirms DLC listing on every fixture we specify before the specification is finalized.

How does rebate management connect to OSL's other services?

The specification we produce for the design is the same documentation utility programs require for rebate approval. The DLC confirmation built into design is the same confirmation that determines eligibility. Rebate tracking across properties feeds warranty management, optimization, and future upgrade cycles.

Is there a cost to finding out what our portfolio qualifies for?

No. An initial conversation costs you nothing. If the numbers don't support moving forward right now, we'll tell you that. The conversation is worth having before a program closes or a budget cycle passes.